Privacy Policy

ESO Società Benefit arl considers users’ privacy to be of fundamental importance and guarantees that the processing of personal data entered, collected, and handled via the website www.eso.it is carried out in compliance with the rights of the data subjects, with particular reference to confidentiality, protection of personal identity, and the right to personal data protection under and in accordance with Regulation (EU) 2016/679 (hereinafter GDPR) and subsequent amendments and additions. In this regard, ESO Società Benefit arl has adopted and implemented this privacy policy, which serves as information pursuant to Articles 13 and 14 of Regulation (EU) 2016/679 (hereinafter “GDPR 2016/679”) regarding all matters concerning how the website is managed in relation to the processing of users’ personal data.

Data Controller

The data controller is ESO Società Benefit arl, headquartered at Via Giuseppe Ungaretti 27 – 20090 Opera (MI), represented by the legal representative pro tempore. “Processing” means, as specified in Article 4 of the GDPR, any operation or set of operations carried out with or without the aid of automated processes and applied to personal data or sets of personal data, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, communication via transmission, dissemination or any other form of making available, alignment or combination, restriction, erasure, or destruction; “Personal data” means any information relating to an identified or identifiable natural person (“data subject”); a natural person is considered identifiable when they can be identified directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that person.

This privacy policy applies to personal data about users collected through the website; the same privacy policy does not apply to other websites owned by third parties, which may be accessed via a link on www.eso.it.

Types of Data Processed and Methods of Processing

ESO Società Benefit arl may collect certain personal data from users, such as first and last name, email address, user ID and password, aggregated information during website navigation, other personal data voluntarily provided by the user during registration or in connection with requests for goods or services offered on the website, or information requests sent via email. Content is available to users without providing personal data. However, some sections may only be accessible to registered users. Therefore, users’ personal data may be processed using automated means:

(i) during navigation
(ii) during registration on the website (necessary to use services or purchase goods offered)
(iii) when requesting delivery of a specific good or service. Additionally, if a user contacts us to request information, we will collect their personal data in order to respond.

Navigation Data

The IT systems and software procedures used to operate the website collect, during normal operation, certain personal data whose transmission is implicit in the use of internet communication protocols. These are data not collected to be associated with identified data subjects but which, by their nature, could, through processing and combination with data held by third parties, allow users to be identified. This category includes IP addresses or domain names of computers used by users connecting to the website, addresses in URI notation for requested resources, request timestamps, the method used to submit the request to the server, the size of files received in response, the numerical code indicating the server’s response status (success, error, etc.), and other parameters regarding the user’s operating system and IT environment. These data are used solely to derive anonymous statistical information about website use and to check correct functioning, and are deleted immediately after processing. They may also be used to ascertain responsibility in the event of hypothetical IT crimes against the website.

Data Voluntarily Provided by Users

ESO Società Benefit arl also collects personal data entered in registration forms or request forms for goods or services, and sent via email. These are primarily necessary to provide the requested goods or services or to contact the user in response to an information request.

Purpose of Processing Personal Data

ESO Società Benefit arl will process users’ personal data for the following purposes: – To authorize, activate, and personalize access to different areas and content on the website; – To enter into and perform a contract at the user’s request and provide a service or operation within ESO Società Benefit arl’s activities; – For business development, customer relationship analysis, and marketing, with user consent. For example, ESO Società Benefit arl may send updates and information about products or promotions to the user’s email address.

Voluntary Nature of Providing Personal Data

Except for navigation data, users may choose whether or not to provide personal data in registration forms or in requests for goods or services available on the website, or when sending an information request via email.

Communication and/or Disclosure of Personal Data

Personal data collected via www.eso.it will be accessible to ESO Società Benefit arl personnel formally appointed as data processors or data controllers. Additionally, users’ personal data may be communicated to companies providing goods or services requested by the user, to fulfill contractual obligations, or to provide the requested service. Data are stored on servers owned by or belonging to companies contracted by ESO Società Benefit arl. Some data may be communicated in anonymous and aggregated form to group companies or third parties for statistical purposes. Data may also be communicated in connection with mergers, acquisitions, or sales, ensuring written guarantees that personal data will be processed according to applicable law. Except as expressly permitted by law or specified in this policy, personal data will not be shared or disclosed without user consent.

Users’ Rights Regarding Personal Data

Users who have provided personal data have all the rights granted under the GDPR, including: – Confirming whether their data is being processed; – Accessing content and origin, verifying accuracy, or requesting integration, updating, or correction (Articles 15-16 GDPR); – Requesting deletion, anonymization, or blocking of data processed unlawfully; and – Objecting to processing for legitimate reasons (Articles 17-20 GDPR). Requests should be sent to the data controller at info@eso.it.

User-Generated Content

With respect to content submitted by users on www.eso.it, ESO Società Benefit arl is not responsible for any violations of third-party rights, and users grant ESO Società Benefit arl a non-exclusive ownership right over the submitted data.

Changes to the Privacy Policy

ESO Società Benefit arl reserves the right to update this policy to comply with legal changes or technological developments. Changes will be posted on this website and made accessible via a hyperlink on the homepage. Users are encouraged to review the policy regularly.